Terms & Conditions
Terms & Conditions
Last Updated: August 14, 2026
Welcome to Milanos.shop. By accessing or using our website and purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About Our Website
Milanos.shop is an online shopping platform offering dry fruits, dry fruit combo packs, and related food products to customers in India.
Business Name: Milanos.shop
Business Owner: ADITYASINH CHAUHAN
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices, weights, and other product information displayed on our website are accurate.
Product images are provided for representation purposes. Actual product appearance, packaging, color, or arrangement may vary slightly from the images shown on the website.
Customers are encouraged to review the complete product information before placing an order.
3. Product Availability
All products are subject to availability.
If an ordered product becomes unavailable after an order has been placed, we may contact the customer regarding an alternative solution or cancellation and refund, where applicable.
4. Pricing
Product prices are displayed on the respective product pages and may change from time to time.
Any applicable shipping charges, taxes, discounts, or other charges will be displayed during the ordering or checkout process where applicable.
The final payable amount will be shown before the customer completes the purchase.
5. Offers and Promotions
From time to time, Milanos.shop may offer discounts, promotional prices, combo offers, or other promotional campaigns.
Promotional offers may have specific conditions, validity periods, product restrictions, or quantity limitations. Customers should review the offer details before placing an order.
Milanos.shop reserves the right to modify or discontinue promotional offers where reasonably necessary.
6. Orders
Customers are responsible for providing accurate information while placing an order, including:
Name
Mobile number
Email address
Shipping address
Other information required for delivery
After placing an order, customers may receive an order confirmation through the contact information provided during checkout.
An order may be cancelled or rejected in certain circumstances, including product unavailability, pricing or technical errors, suspected fraudulent activity, or other legitimate reasons.
7. Payment
Customers can make payments using the payment methods available on the website at checkout.
Orders may be processed after successful payment confirmation, subject to product availability and order verification.
Milanos.shop does not request customers to share confidential payment credentials such as passwords, PINs, CVV numbers, or OTPs through email, phone calls, or messages.
8. Shipping & Delivery
Orders are shipped to the delivery address provided by the customer during checkout.
Delivery timelines may vary depending on the destination, courier availability, weather, holidays, operational conditions, and other factors.
Any estimated delivery time displayed on the website is an estimate and may not constitute a guaranteed delivery date.
Customers are responsible for providing a complete and accurate shipping address and contact information.
9. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy available on the website.
Customers should review the Return & Refund Policy before placing an order.
For damaged, incorrect, or missing items, customers may be required to provide relevant order details and supporting information such as photographs or videos where reasonably necessary for verification.
10. Order Cancellation
Order cancellation is subject to our Cancellation Policy available on the website.
Once an order has been shipped or processed for dispatch, cancellation may no longer be possible in certain circumstances.
11. Customer Responsibilities
Customers agree to:
Provide accurate information while ordering
Use the website only for lawful purposes
Not misuse or interfere with the website
Not attempt unauthorized access to website systems
Not place fraudulent or unauthorized orders
12. Website Content
All website content, including text, images, graphics, logos, product information, and other materials, belongs to Milanos.shop or is used with appropriate rights or permissions.
Website content may not be copied, reproduced, modified, distributed, or commercially used without appropriate authorization.
13. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services, hosting providers, or other technology services.
Use of such services may be subject to the respective third party's terms and policies.
14. Website Availability
We aim to keep our website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, network problems, or circumstances beyond our reasonable control.
15. Limitation of Liability
Milanos.shop will make reasonable efforts to provide accurate product information and reliable services.
To the extent permitted by applicable law, Milanos.shop shall not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, technical failures, service interruptions, natural events, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.
16. Privacy
The collection and use of customer information are governed by our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
17. Changes to These Terms
Milanos.shop may update these Terms & Conditions from time to time.
Any updated version will be published on this page with a revised "Last Updated" date. Customers are encouraged to review this page periodically.
18. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the applicable jurisdiction of courts in Gujarat, India, subject to applicable law.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Business Name:
Milanos.shop
Business Owner:
ADITYASINH CHAUHAN
Email:
support@milanos.shop
Business Address:
1st Floor, South Zone Office,
Surat Municipal Corporation, Opp. Satyanagar,
Udhna, Surat - 394210,
Gujarat, India
Service Area:
India