Payment Policy

Last Updated: August 14, 2026

At Milanos.shop, we aim to provide customers with a secure, transparent, and convenient payment experience when purchasing products through our website.

1. Available Payment Methods

Customers can pay for their orders using the payment methods displayed on our website during checkout.

Available payment options may include online payment methods provided by our payment service providers.

The payment options available to a customer may vary depending on the order, location, or payment service provider.

2. Payment Confirmation

An order is considered successfully placed after the payment has been successfully processed and the order has been confirmed by Milanos.shop.

Customers should retain their payment confirmation or order confirmation for future reference.

3. Payment Failure

Sometimes a payment may fail because of reasons such as:

Insufficient balance
Bank or card restrictions
Incorrect payment details
Payment gateway issues
Internet or technical problems
Bank server issues
Security or verification requirements

If a payment fails but the amount appears to have been deducted from your bank account, please contact us with the relevant transaction or order details.

4. Amount Deducted but Order Not Confirmed

If money has been deducted from your account but your order has not been confirmed, please contact our customer support team.

We may verify the transaction with the applicable payment service provider before processing a refund or confirming the order.

Any eligible refund will be processed according to the applicable payment gateway and refund procedures.

5. Duplicate Payments

If you believe that you have accidentally made a duplicate payment for the same order, please contact us with the order number and relevant transaction details.

After verification, any eligible duplicate payment may be refunded through the applicable payment method.

6. Payment Security

Payments made through our website may be processed using third-party payment gateways or payment service providers.

Customers should complete payments only through the official payment interface provided during checkout.

Milanos.shop does not ask customers to share confidential payment information such as:

OTP
UPI PIN
ATM PIN
Card PIN
CVV
Internet banking password

Customers should never share such confidential information with anyone claiming to represent Milanos.shop.

7. Pricing and Final Payable Amount

Product prices are displayed on the relevant product pages.

Any applicable shipping charges, taxes, discounts, or promotional adjustments will be displayed during checkout where applicable.

The final payable amount will be shown to the customer before the order is submitted.

8. Refunds

If a refund is approved, it will generally be processed through the original payment method, where technically possible.

The time required for the refunded amount to appear in the customer's account may vary depending on the payment gateway, bank, card issuer, or other payment service provider.

Refunds are subject to our Refund & Return Policy.

9. Cash on Delivery

If Cash on Delivery (COD) is available for a particular order or location, it will be displayed as a payment option during checkout.

COD availability may vary depending on the delivery location, order value, product, and courier service.

10. Unauthorized Transactions

If you believe that an unauthorized transaction has been made using your payment method, please contact your bank or payment service provider immediately and notify our customer support team with the relevant order or transaction details.

11. Contact Us

For payment-related questions or assistance, please contact us.

Business Name:
Milanos.shop

Business Owner:
ADITYASINH CHAUHAN

Email:
support@milanos.shop

Business Address:
1st Floor, South Zone Office,
Surat Municipal Corporation, Opp. Satyanagar,
Udhna, Surat - 394210,
Gujarat, India

Service Area:
India

When contacting us regarding a payment issue, please provide your order number and relevant transaction details. Do not share your OTP, PIN, CVV, password, or other confidential payment credentials.

12. Policy Updates

Milanos.shop may update this Payment Policy from time to time.

Any changes will be published on this page with an updated "Last Updated" date.

Thank you for choosing Milanos.shop.

Last updated: 14 Aug 2026. For order-specific help, use the Contact Us page and include your order or transaction reference.