Privacy Policy
Milanos policies and customer support information

Privacy Policy

Privacy Policy

Last Updated: August 14, 2026

At Milanos.shop, we respect the privacy of our customers and are committed to protecting the personal information shared with us while using our website.

This Privacy Policy explains how we collect, use, protect, and handle information when you visit or make a purchase through Milanos.shop.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Name
Mobile number
Email address
Billing and shipping address
Order and purchase details
Payment-related information required to process your order
Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use the information collected to:

Process and fulfill orders
Confirm and communicate order details
Arrange shipping and delivery
Provide customer support
Process returns, refunds, or cancellations
Respond to customer enquiries
Improve our website, products, and services
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
3. Payment Information

Payments made through our website may be processed through the payment methods or payment service providers available at checkout.

Milanos.shop does not intentionally store complete payment credentials such as full card numbers, CVV numbers, or banking passwords on its own servers.

Customers should provide payment information only through the secure payment interface provided during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better browsing experience, remember certain preferences, understand website usage, and improve our services.

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent customers' personal information.

Information may be shared with trusted service providers when reasonably necessary to operate our business, including:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and technical services
Customer support
Website analytics and security

We may also disclose information when required by applicable law, legal process, or government authorities.

6. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain customer and transaction information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

8. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, advertising, website functionality, or other business operations.

These third parties may process information according to their own privacy policies and terms.

Customers are encouraged to review the privacy policies of relevant third-party service providers where applicable.

9. Children's Privacy

Milanos.shop does not knowingly request or collect personal information from children for independent purchases.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Choices

Customers may contact us regarding their personal information, including requests relating to access, correction, or other privacy concerns, subject to applicable laws and reasonable verification requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.

Business Name:
Milanos.shop

Business Owner:
ADITYASINH CHAUHAN

Email:
support@milanos.shop

Business Address:
1st Floor, South Zone Office,
Surat Municipal Corporation, Opp. Satyanagar,
Udhna, Surat - 394210,
Gujarat, India

Service Area:
India

Thank you for trusting Milanos.shop.

Last updated: 14 Aug 2026. For order-specific help, use the Contact Us page and include your order or transaction reference.