Shipping Policy
Shipping & Delivery Policy
Last Updated: August 14, 2026
At Milanos.shop, we aim to provide reliable and convenient delivery of our products to customers across India.
This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Delivery Area
Milanos.shop currently provides delivery services across India, subject to the serviceability of the customer's delivery address and availability of our courier partners.
2. Order Processing
Orders are processed after successful payment confirmation and order verification.
Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays may be processed on the next available business day.
3. Estimated Delivery Time
After the order has been dispatched, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.
The total delivery time may therefore vary depending on order processing, destination, courier availability, weather, holidays, and other operational circumstances.
Delivery timelines are estimates and are not guaranteed delivery dates.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed to the customer during the checkout process before the order is placed.
Any shipping offer or free-delivery promotion will be subject to the terms mentioned with the applicable offer.
5. Order Tracking
Where tracking information is available, customers may receive tracking details through the contact information provided during checkout.
Customers can use the tracking information provided by the applicable courier service to check the status of their shipment.
6. Accurate Delivery Information
Customers are responsible for providing accurate and complete delivery information, including:
Full name
Mobile number
Complete delivery address
Area/locality
City
State
PIN code
Milanos.shop will not be responsible for delivery issues caused by incorrect, incomplete, or outdated information provided by the customer.
7. Delivery Delays
Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:
Weather conditions
Natural events
Public holidays
Courier operational issues
Transportation delays
Incorrect or incomplete address information
Remote or difficult-to-service locations
Unexpected technical or operational issues
In such situations, we will make reasonable efforts to assist the customer and coordinate with the applicable delivery partner.
8. Failed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, the customer refuses delivery, or the courier is unable to contact the customer, additional delivery attempts may be made according to the courier's procedures.
If an order is returned to us because of repeated failed delivery attempts or incorrect customer information, the customer may need to contact our support team for further assistance.
9. Damaged or Tampered Packages
Customers are advised to check the package at the time of delivery.
If the package appears visibly damaged, opened, or tampered with, please contact our customer support team as soon as possible and provide relevant photographs or other supporting information.
Any claim regarding damaged or incorrect products will be handled according to our Refund & Return Policy.
10. Contact Us
For questions regarding shipping or delivery, please contact us.
Business Name:
Milanos.shop
Business Owner:
ADITYASINH CHAUHAN
Email:
support@milanos.shop
Business Address:
1st Floor, South Zone Office,
Surat Municipal Corporation, Opp. Satyanagar,
Udhna, Surat - 394210,
Gujarat, India
Service Area:
India
Please include your order number when contacting us regarding an existing order.
11. Policy Updates
Milanos.shop may update this Shipping & Delivery Policy from time to time.
Any changes will be published on this page with an updated "Last Updated" date.
Thank you for choosing Milanos.shop.