Cancellation Policy

Cancellation Policy

Last Updated: August 14, 2026

At Milanos.shop, we understand that customers may sometimes need to cancel an order. This Cancellation Policy explains when and how an order can be cancelled.

1. Cancellation Before Processing

Customers may request cancellation of an order as soon as possible after placing the order.

If the cancellation request is received before the order has been processed, packed, or shipped, we will make reasonable efforts to cancel the order.

If payment has already been received, any eligible refund will be processed according to our Refund & Return Policy.

2. Cancellation After Processing or Shipping

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

In such cases, customers may contact our support team for assistance. Any available resolution will depend on the status of the shipment and our applicable Refund & Return Policy.

3. How to Request Cancellation

To request an order cancellation, please contact us using the details below.

Customers should provide:

Order number
Name used for the order
Mobile number or email address
Reason for cancellation, if applicable

We recommend contacting us as soon as possible because orders may be processed quickly.

4. Refund for Cancelled Orders

If an order is successfully cancelled and a refund is applicable, the refund will generally be processed through the original payment method, where technically possible.

The time required for the refund to appear in the customer's account may depend on the payment gateway, bank, card issuer, or other payment service provider.

5. Cancellation Due to Product Unavailability

If a product becomes unavailable after an order has been placed, Milanos.shop may contact the customer regarding cancellation, an alternative product, or another appropriate resolution.

Where a cancellation results in a refund, the applicable amount will be processed according to our refund procedures.

6. Cancellation Due to Incorrect Information

Customers are responsible for providing accurate information when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address, incorrect contact details, or other information provided by the customer, cancellation or refund will be handled according to the applicable Shipping and Refund policies.

7. Orders Placed by Mistake

If you accidentally place an order, please contact us immediately.

We will make reasonable efforts to cancel the order if it has not yet been processed or shipped.

8. Contact Us

For cancellation requests or questions regarding this policy, please contact us.

Business Name:
Milanos.shop

Business Owner:
ADITYASINH CHAUHAN

Email:
support@milanos.shop

Business Address:
1st Floor, South Zone Office,
Surat Municipal Corporation, Opp. Satyanagar,
Udhna, Surat - 394210,
Gujarat, India

Service Area:
India

Please include your order number when contacting us about a cancellation.

9. Policy Updates

Milanos.shop may update this Cancellation Policy from time to time.

Any changes will be published on this page with an updated "Last Updated" date.

Thank you for choosing Milanos.shop.